If you’re trying to resume an application but the page keeps spinning without loading, it may be due to a technical issue.
What you can do:
- Refresh the page: Try refreshing your browser to see if the application loads properly.
- Clear your browser cache and cookies: Cached data can sometimes cause issues. Clearing it may help resolve the problem.
- Try a different browser: Switch to another browser (e.g., Chrome, Firefox, Safari) to see if the issue persists.
- Check your internet connection: A weak or unstable connection can delay loading or prevent the page from opening.
If the issue continues, contact support
We can help resolve technical issues.
Agent Support
Phone: (415) 797-0864
Hours: Monday–Friday, 8:00 a.m. – 6:00 p.m. CT
Updated